Our Commitment to Your Privacy
Learn how your information is collected, protected, and used at venixeraly.com.
Privacy at venixeraly.com matters
We value your privacy. This policy explains how we collect, use, and protect your personal information when you use our website. We respect Australian data privacy laws, and your trust is important to us. Please take a moment to read through this policy for your peace of mind.
By using our services, you agree to the practices described below. This includes what data we collect, how we use it, and your rights as a user in Australia. Transparency and accountability are vital parts of our approach to privacy and information security.
How We Collect Information
We collect data directly from you and automatically as you interact with our site. This collection helps improve site functionality and tailor your experience.
Direct Information You Share
- • Contact details such as your name or email address
- • Form submissions, feedback, or survey responses
- • Account registration data you provide
- • Customer support requests and related details
- • Voluntary participation in site features or promotions
Automatic Information Collected
- • Device type, browser information, and operating system
- • IP address and general geographic location
- • Pages viewed and time spent on our site
- • Cookies, analytics, and similar tracking technologies
- • User interaction data for website optimisation
How We Use Information
We use your information to operate, secure, and enhance our website. The goal is to provide a seamless and safe user experience while meeting Australian legal standards.
- • Respond to inquiries and support requests quickly
- • Customise content based on your preferences
- • Improve website design, features, and usability
- • Monitor website traffic and usage patterns
- • Detect and prevent potential security threats
- • Enforce terms and meet regulatory requirements
- • Communicate updates, with your consent
Our Promise: We are dedicated to keeping your personal data confidential. Our processes follow privacy laws in Australia and aim to maintain your trust by applying the highest standards of data protection.
Sharing Your Information
We share your data only as needed. This includes trusted third-party providers, legal obligations, and site maintenance, all in line with Australian law.
Our Third-Party Partners
We work with third-party services for payment, website hosting, and analytics. Partners must adhere to strict data security and privacy guidelines in Australia.
When Required by Law
We may disclose data in response to legal requests, court orders, or government regulations.
Anonymous Statistical Insights
We may use aggregated, non-identifiable user information for analysis purposes only.
Your Rights and Choices
As an Australian user, you have rights to access, correct, or limit the use of your data. You may also request deletion, object to processing, or ask for data portability.
- • Request access to the information stored about you
- • Correct incomplete or inaccurate personal details
- • Ask for your data to be deleted where allowed
- • Receive your personal data in a usable format
- • Object to certain uses of your personal data
- • Request restrictions on how we use your information
To exercise any of your rights or for privacy-related questions, please contact us using the details below.
Protecting Your Information
We take security seriously, employing technical and organisational measures to protect your data from unauthorised access, alteration, or loss.
Technical Safeguards Used
- • Data encryption during transfer and storage
- • Secure hosting with regular vulnerability assessments
- • Firewall protection for sensitive systems
- • User authentication and secure password policies
Organisational Safeguards
- • Staff training on privacy best practices
- • Role-based data access limitations
- • Internal audits to ensure compliance
- • Incident response planning
How Long We Retain Data
Your information is kept only as long as needed for its purposes or to meet legal obligations, after which it is securely deleted or anonymised.
- • User account information and basic credentials
- • Service usage details and engagement records
- • Correspondence or support messages
- • Transaction details for purchases
- • Preferences for receiving updates
Data retention periods follow legal requirements and industry standards.
Transfers Beyond Australia
If your data leaves Australia, safeguards are in place. We only transfer to countries with similar data protections.
- • Transfers use secure encrypted channels
- • Only work with compliant international partners
- • Adopt EU-style clauses if required by law
- • Limit data shared during transfers
How Cookies Are Used
Cookies help us personalise site content and remember preferences. You can manage cookie use and opt out at any time.
Types of Cookies Used
- • Cookies required for login and key features
- • Cookies that track performance and issues
- • Preferences for site look and feel
- • Enable advanced or optional features
You have full control over cookie preferences through your browser settings.
Changes to This Policy
If we change our privacy policy, we’ll let you know by updating this page or contacting you as required. Review regularly for updates.
- • Display an announcement notice on our site
- • Alert users if changes are substantial
- • Update the policy date at the top of the page
- • Use email notifications when appropriate
Continuing to use our site means you accept the latest policy changes.
Contact Us for Privacy Issues
Questions regarding this policy? Contact our privacy team below.
Venixeraly
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61 7 3256 3860
Email: content@venixeraly.com
Last updated December 5, 2025.
Takes effect December 6, 2025.